LIS 545 - Management of Human Resources
The field of human resource management and its application in library and information services.
At the completion of the course, students will be able to:
- Determine how to provide effective leadership to the most important resource in any library and information centre - the staff;
- Identify the various principles and practices of human resource management applicable to library and information centres;
- Identify strategies to lead within unionized environments;
- Understand the concept of Situational Leadership as it relates to human resource management in libraries and information centres;
- Understand their own strengths as they develop self-knowledge about their potential to be effective library leaders.
Differences between personal and position power, management and leadership.
Conflict resolution, interventions and dealing with "problem" employees.
Identification of various leadership styles and their effectiveness in human resource management.
Key competencies for effective leadership, self-assessment, and planning for self-development.
Lectures, guest lecturers, case studies, readings, class discussions and papers.
Pre-requisites: LIS 501 and LIS 504
Assignments and Evaluation:
Assignments and Evaluation
Interview Process/Role Play
Students will select an actual job ad for a Librarian position and prepare a résumé and covering letter in response. Mock interviews will be presented and students will constructively criticize the "performances" of both the interviewers and the Interviewees.
Management Case StudyTeams of three students each will receive a unique case study that they will interpret, analyze, present solutions and discuss with the class. (A methodology to follow will be provided by the Instructor). In addition to learning from the contents of the case, decision-making skills will be developed by students.
Each presentation should be approximately 20-25 minutes in length, including class discussion. A 3-5 page paper will be submitted outlining the approach taken by the team with reasons to support that approach.Due Date:
Value: 30%Class Schedule – 2012January 9thIntroductionCourse Outline and AssignmentsTheories of LeadershipJanuary 16thPower (Personal and Position)Situational Leadership ModelMaturity LevelsJanuary 23rdCase StudiesInterview TechniquesCovering Letters and ResumesJanuary 30thLeadership and ManagementLeadership StylesIntervention Win/LoseFebruary 6thSupervisionPerformance AppraisalFebruary 13thInterviewsFebruary 20thReading Week – No ClassesFebruary 27thInterviewsMarch 5thThe Importance of Unions – Management and Union PerspectivesGuest Speakers: David Climenhaga, Communications Director - Associated Union of Provincial Employees (AUPE)Pilar Martinez, Executive Director - Public Services, Edmonton Public LibraryMarch 12thCase Study PresentationsMarch 19thCase Study PresentationsMarch 26th"Problem Employees”Conflict ResolutionGuest Speaker – Margaret Law, International Relations, Libraries, University of AlbertaApril 2ndLeadership Summary PresentationsApril 9thLeadership Development – Personal Action PlansWrap-Up
- Presentations and Paper - March 12th, March 19th
Readings and ResourcesNo required text.
Bibliography:Charney, Cy. The Leader’s Tool Kit. New York: American Management Association, 2006.
Coleman, Daniel, et al. HBR’s Must Reads on Leadership. Boston: Harvard Business Review, 2010.
Deane, Gary. “Lasting Lessons in Leadership.” Public Libraries (May-June 2005) 163-168.
Evans, G. Edward. Leadership Basics for Librarians and Information Professionals. Chicago: ALA, 2007.
Giesecke, Joan, and Beth McNeil. Fundamentals of Library Supervision. Chicago: ALA, 2010.
Haycock, Ken. “Exemplary Public Library Branch Managers: Their Characteristics and Effectiveness.” Library Management (Vol. 32, No. 4/5, 2011) 266-278.
Hentschel, Tiffany. “Growing Our Own Leaders.” Public Libraries (September/October 2008) 14-16.
Hicks, Deborah. “Negotiating Employer—Employee Relationships for New Professionals.” Feliciter (Vol. 54, No.5, 2008) 207-209.
McGrorty, Michael. “A Hard Day at the Job Search.” Library Journal (August 2005) 53.
Maynard, Clara. “Leadership Needed.” Library Journal (134: 2009) 52-53.
Montgomery, Jack G. and Eleanor I. Cook. Conflict Management for Libraries. Chicago: American Library Association, 2005.
Niceley, Donna and Beth Dempsey. “Building a Culture of Leadership.” Public Libraries (September/October 2005) 297-300.
Nixon, Judith. “Growing Your Own Leaders: Succession Planning in Libraries.” Journal of Business and Finance Librarianship (13: 2008) 246-260.
Patterson, Kerry, et al. Crucial Conversations: Tools for Talking When Stakes are High. New York: McGraw Hill, 2002.
Reed, Lori and Paul Signorelli. “Are You Following Me?” American Libraries (November 2008) 42-45.
Sheldon, Brooke. Interpersonal Skills, Theory and Practice: The Librarian’s Guide to Becoming a Leader.California: Libraries Unlimited, 2010.
Souba, Wiley W. “The Inward Journey of Leadership.” Journal of Surgical Research (131:2006) 159-167.
Stueart, Robert D. Developing Library Leaders: A How-To-Do-It Manual for Coaching, Team Building, and Mentoring Library Staff. New York: Neal-Schuman, 2010.
Thomas, Deb. “Better Salaries Makes Better Staff.” Feliciter (Vo. 54, No. 5, 2008) 210-212.
Tunstall, Pat. “The Accidental Supervisor.” Public Libraries (May/June 2006) 50-57.
Tunstall, Pat. Hiring, Training, and Supervising Library Shelvers. Chicago: American Library Association, 2009.
Weiss, Emily. “Dining With the Director.” Library Journal (March 1, 2007) 32-34.